Shipping Policy

UNITED KINGDOM SHIPPING

I generally ship orders within 2-3 business days, however, it may take longer depending on volume. Orders generally arrive within 5-6 business days but may take up to 7. If the order is going to take longer in be shipping, I will let you know via email.

All orders are shipped via Royal Mail unless otherwise specified in your tracking confirmation. A tracking number will be sent to you when your order ships.

Your entire order must be shipped to a single address. If there is no one present to sign for your package, it will still be left at the address provided. YŪRE is not responsible for any stolen or lost packages. The customer must provide correct information prior to shipment. The customer is responsible for packages upon delivery. Once your package is accepted by Royal Mail, YŪRE is no longer responsible for the package. Customer is responsible for shipping costs on returned merchandise.

I only ship Monday-Friday, excluding holidays.

 

INTERNATIONAL SHIPPING

I generally ship orders within 2-3 business days, however, it may take longer depending on volume. All international orders will be shipped via Royal Mail. It generally takes 10-21 business days to arrive at your shipping address once it leaves the sorting facility. Please note that it may take longer than 10-21 business days depending on your customs agency.

If there is no one present to sign for your package, it will still be left at the address provided.

YŪRE is not responsible for any stolen or lost packages. The customer must provide correct information prior to shipment. The customer is responsible for packages upon delivery. Once your package is accepted by Royal Mail, YŪRE is no longer responsible for the package. Please note that limited tracking may be available with international shipments.

I only ship Monday-Friday, excluding holidays.

CUSTOMS: When receiving goods from a different country customs duty and import taxes may occur.

If you reject your package or if it is rejected by your local customs agency I will refund you for the cost of goods, excluding shipping, once I receive the goods back.

Thank you

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